Unsure of when exactly you should call a professional water damage service or restoration company? Obviously, if you come home to a foot of water in your living room, you should call The Water Damage Experts immediately. But in other instances, where a strong foul odor exists but you can not pinpoint the problem, perhaps there is a sewage leak in your crawl space. The Water Damage Experts have been cleaning crawl space water and sewage floods since 1989. Or if water seeps onto the tile every time you take a shower, the water could be causing structural damage to the entire bathroom.

Professional water damage companies also use machines such as dehumidifiers, air movers and air scrubbers that help prevent structural damage and control mold levels.

Reasons to Call a Water Damage Service

Here are some situations where a water damage service can come in handy:

  • A flood caused by internal or external factors
  • Crawl space water or sewage flood
  • When grout and tile in the bathroom remains damp
  • If a dishwashing machine or other household appliance leaks
  • To clean up potential bio-hazards and dangerous substances

The Restoration Process

After you contact a water damage service like The Water Damage Experts, we follow a general set of steps to handle the problem and fix it for good.


These steps include:

  • Initial inspection
  • Determination of the cause
  • Extraction of the water or sewage
  • Containment and Drying of the affected area
  • Suggesting measures to prevent reoccurrence

Initial Inspection

When we receive your call, the first thing we do is get a handle on the situation by listening to your explanation of the water damage over the phone. Then, we promptly come to your home to do our own inspection of the problem. During each inspection, we thoroughly assess the area involved and attempt to deduce the root cause of the problem or water damage.

Water Extraction and Dehumidification

After we figure out the situation, the next step is to successfully remove all standing water or sewage material from the area. We extract the water with various machines and extraction equipment. Once the water is removed, we often place dehumidifiers and air movers to aid with drying the area. We often close the area off by creating a drying chamber, which allows it to dry more effectively.

The Drying Process

We have developed a highly-technical method of drying out areas exposed to large amounts of water. Prior to beginning the drying process, we think about the materials the building is constructed from to determine the optimal drying method for your individual case. Throughout the drying out time period, we take measurements throughout to be cognizant of how well the area is responding.

We use the dehumidifiers and air movers to precisely manage and control the area temperature. We never want to overload an air conditioning system, especially if the air conditioning unit or HVAC played any role in the water damage. We never leave a site until we are thoroughly convinced we have handled the situation to the best of our ability, as any quality water damage service should.